How companies can react to recover dissatisfied customers
Companies have in the loss of its consumers one of its main problems may seem obvious, but the truth is that a problem in which much remains to be done and a long journey...
Tagged: companies
To what extent companies are concerned about retaining customers?
We have heard repeatedly that costs a lot more to get a new customer than to keep existing ones. In this case, the Pareto law is fully applicable. Therefore, it is worth working to...