When waiting for a response from the company, customer patience is increasingly limited. Impatience index of customers, developed in the UK, records that, in just a few years, the response time that customers were willing...
Companies have in the loss of its consumers one of its main problems may seem obvious, but the truth is that a problem in which much remains to be done and a long journey...
E-commerce is in full swing. Without going any further, it is expected that during this holiday season online customers crawl around 55 billion dollars, according to comScore. However, these data could improve substantially if...
